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Video Conference Calls: Top Ten Tips for Remote Workers

Video Conference Calls: Top Ten Tips for Remote Workers

How many video conferencing calls do you have today? With more people working from home the use of virtual meeting platforms has skyrocketed. If you’re new to video conferencing, you may be uncomfortable at first. No worries. These ten tips will provide some guidance, and some confidence, to turn you into a virtual meeting pro.

UPDATED: MCSA, MCSD, & MCSE Certification Retirement Announcement

UPDATED: MCSA, MCSD, & MCSE Certification Retirement Announcement

To further consolidate their certification portfolio around role-based credentials, Microsoft has announced the retirement of the Microsoft Certified Solutions Associate (MCSA), Solutions Developer (MCSD), and Solutions Expert (MCSE) certifications. The retirement date for the MCSA, MCSD, and MCSE is January 31, 2021.

Top 20 Technical & Application Courses of 2019

Top 20 Technical & Application Courses of 2019

2019 has come and gone and it was another great year at New Horizons. In 2019 we delivered over 12,490 classes to students in all formats, including: Private Group Training, Instructor Led Training (ILT), and Online LIVE classes (OLL).

Microsoft Software Assurance Training Voucher (SATV) - Update

Microsoft Software Assurance Training Voucher (SATV) - Update

Microsoft is updating Software Assurance benefits beginning in February 2020 to ensure Software Assurance stays relevant and useful to customers. With this change in direction, some Software Assurance benefits will be retired or changed to eliminate redundancies and better align Software Assurance benefits across Microsoft’s products and services portfolio. The changes made also simplify benefit redemptions and replace outdated implementation mechanisms. While each customer experience is unique, all customers can benefit from the ability to optimize their business performance through Software Assurance. 

VLOOKUP vs. MATCH/INDEX in Microsoft Excel

VLOOKUP vs. MATCH/INDEX in Microsoft Excel

If you need to get data from one data range into another, most people rely on the VLOOKUP function. But did you know there is another alternative with the combination of the MATCH and INDEX functions?  This blog will cover both options, explain the differences, and when you might want to use one vs. the other.

Top 3 Reasons to Run the Network Troubleshooter in Windows 10

Top 3 Reasons to Run the Network Troubleshooter in Windows 10

Guest Author: Scott Thibodeau, Technical Instructor

I regularly communicate with many IT support and helpdesk staff and am surprised at the number of them that don't take advantage of the built-in Network Troubleshooter in Windows 10. As a trainer and helpdesk veteran, one of the things I promote in my classes is that we have a special power, almost a super power so to speak. What is that super power? The ability to lessen the amount of time a user is unproductive because they're staring at a system that isn't running properly.

What is Microsoft 365?

What is Microsoft 365?

Microsoft has long dominated the productivity software space with its flagship application suite, Microsoft Office. In recent years, however, much of their focus has been on Office 365, which now has more than 120 million commercial monthly users. However, some enterprise customers are still wary of migrating to Office 365 due to its use of cloud storage and the fact that security concerns are at an all-time high. Businesses have traditionally struggled to secure their Office 365 applications and integrate them with other device management and compliance tools. To address those concerns, Microsoft introduced Microsoft 365 in August of 2017.

The Differences Between Office 2019 and Office 365

The Differences Between Office 2019 and Office 365

Microsoft Office is the standard enterprise office productivity suite used by most companies around the world. You probably have a version of it already, but which one? Have you moved to cloud based Office 365 or are you still utilizing a locally installed version? Now that Office 2019 is available that question becomes more important than ever. Understanding the differences between Microsoft Office 2019 and Microsoft 365 will help you make a more informed purchasing decision if you are looking to upgrade.

Top 20 Technical & Application Courses of 2018

Top 20 Technical & Application Courses of 2018

2018 is nearly in the rearview mirror and it has been another great year at New Horizons. In 2018 we delivered over 12,000 classes to students in all formats, including: Private Group Training, Instructor Led Training (ILT), and Online LIVE classes (OLL).

How to Set Up a Skype Meeting in Outlook Using the Scheduling Assistant

How to Set Up a Skype Meeting in Outlook Using the Scheduling Assistant

How many times have you gotten a Skype meeting request in Outlook from a coworker for a time that was already booked on your calendar? I bet more than once. Or – how about those group emails that go back-and-forth asking what times everyone is available for a Skype call? Those are especially fun, right? 

There’s a simple solution to send a request through Outlook for a Skype meeting during a time that works for all attendees: Utilize the wonderful tool known as the Scheduling Assistant.

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