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Transitioning to ITIL 4

ITIL 4, the latest version of the world’s most popular ITSM framework, is scheduled to be released in Q1 of 2019. The ITIL 4 Foundation exam will be available on February 28th, 2019. The new ITIL update will focus on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean. ITIL 4 is being developed by a team of more than 150 industry experts, contributors and writers, along with a new ITIL Development Group consisting of more than 2000 members representing many of the largest organizations in the world.

What’s Next After ITIL Foundations?

What’s Next After ITIL Foundations?

ITIL® is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business plan.

The ITIL Foundations course, which was designed for those looking to begin or accelerate a career in IT Service Management (ITSM), introduces students to the key elements, concepts, and terminology used in the ITILService Lifecycle. One of the primary goals of this course, obviously, is to prepare students for the ITIL Foundations certification exam. Still, many are often left wondering about next steps. 

Top 20 Technical & Application Courses of 2017

Top 20 Technical & Application Courses of 2017

The New Year is often a time when many businesses and their employees begin to think about ways to introduce formal learning solutions into their development plans. New Horizons offers a large selection of courses to help students further their knowledge and proficiency of software and other areas of technology. 

In 2017 we provided almost 14,000 classes to students in all formats, including: Private Group Training, Instructor Led Training (ILT), and Online LIVE classes (OLL).

Top 5 Most Frequently Used ITIL Terms

Top 5 Most Frequently Used ITIL Terms

So, what is ITIL? ITIL® is about Service Management in IT. It’s about what happens when an IT department is introducing a new service into an organization and everything that comes before its introduction and after. It’s about your customers attaining value in the services that you provide them.

COBIT vs. ITIL

What Are the Connections & Differences between COBIT and ITIL?

COBIT (Control Objectives for Information and Related Technology) and ITIL (Information Technology Infrastructure Library) have been used by information technology professionals in the IT service management (ITSM) space for many years. Used together, COBIT and ITIL provide guidance for the governance and management of IT-related services by enterprises, whether those services are provided in-house or obtained from third parties such as service providers or business partners.

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