NH Learning Solutions Blog
10 Great Negotiation Tips for IT Managers
IT managers, Project Managers and others in IT leadership roles negotiate with vendors about price, delivery dates, service levels, and a myriad of other topics. They also negotiate with their business users on everything from budget to software application features. As a result, negotiation skills are a key element of both IT organizational success and individual professional career development.
Six Technologies that Greatly Impact Project Management
From the cloud to mobile devices, technology puts project management at your fingertips. But with so many tech trends to choose from, how do you pick the right tools for your team? The Project Management Institute recently asked project managers: Which technologies have had the most impact on your project team and the industry?
Why Businesses Are Undergoing a Digital Transformation
Digital transformation is the use of technology to improve the performance or reach of a business, and it will continue to be an important topic for companies across the globe. Executives in all industries are using digital advances, such as data analytics, mobility, social media, and smart embedded devices (IoT) to change customer relationships, internal processes, and value propositions.
Automate Daily Admin Tasks with PowerShell
Many IT professionals are looking for ways to automate day-to-day Admin tasks. As you know, IT personnel today spend a lot of time on repetitive tasks to accomplish various jobs. Windows PowerShell, however, provides a powerful language that can be used to write and execute scripts, which can eliminate and/or automate many necessary, yet repetitive tasks.
Top 5 Most Frequently Used ITIL Terms
So, what is ITIL? ITIL® is about Service Management in IT. It’s about what happens when an IT department is introducing a new service into an organization and everything that comes before its introduction and after. It’s about your customers attaining value in the services that you provide them.
3 Ways to Improve Communication Between IT and Other Departments
It’s no secret that the communication between the IT department and other areas within an organization isn’t the greatest. In fact, it’s fair to say, in some cases, that such communication is practically non-existent. That which does occur is often stilted, misunderstood, or otherwise ineffective.
What Are the Connections & Differences between COBIT and ITIL?
COBIT (Control Objectives for Information and Related Technology) and ITIL (Information Technology Infrastructure Library) have been used by information technology professionals in the IT service management (ITSM) space for many years. Used together, COBIT and ITIL provide guidance for the governance and management of IT-related services by enterprises, whether those services are provided in-house or obtained from third parties such as service providers or business partners.
Soft Skill Training is Often Overlooked
When it comes to skills in employment, the first line of emphasis is typically towards abilities, training and knowledge of specific skill sets. These are referred to as hard skills. Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations.