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An IT Practitioner’s Guide To DevOps

Posted: Nov 14, 2016

An IT Practitioner’s Guide To DevOps

Two technology innovations of the past decade have fundamentally changed how IT works and given rise to the “DevOps” phenomenon. Before we dive into what DevOps is and how IT organizations should adopt this culture, let’s review what gave rise to it in the first place.

Pull from Agile Development

The last decade has seen many organizations abandon the traditional “waterfall” software development process in favor of “agile” development. Agile is all about small, specific user-centric stories, described by a product owner and delivered in short sprints of two to four weeks by small, focused development teams.

Agile development led to the emergence of more frequent code drops from software engineers, which needed to be deployed more quickly. No longer was it okay to take days or weeks to deploy a new software version; developers working in two-week sprint cycles want deployment to work within minutes with a high degree of predictability.

Enabled by the Cloud

Before the cloud came along, access to infrastructure required human interaction and manual operations. Processes typically could not be automated effectively. This meant that operations were slow and error-prone and created a huge point of friction in the software development life cycle.

Around the same time that developers were adopting agile development, the cloud became real, and infrastructure could be orchestrated effectively using APIs to provision everything from machines and networks to storage, routing policies and firewalls.

DevOps: Closed Loop Automation Between Development and IT

Agile development and cloud computing created the perfect storm in which DevOps was born: this new way of doing IT is all about ensuring closed loops, with 100 percent automation.

In the simplest terms, this meant that each of the steps outlined in Figure 1 need to be fully automated, and integrated with preceding and following steps. Doing this ensures software can be developed faster, deployed quickly, and iterated upon more rapidly.


Done right, DevOps leads to a virtuous cycle of greater productivity across development and IT, greater agility in bringing new experiences to market and greater impact on the business.

Adopting DevOps: You Can Phase It In

Organizations looking to adopt DevOps should do so in phases and define metrics for each phase. Here’s a typical phased approach that you can use as a baseline and customize to your organization’s unique needs.

Phase 1: Adopt Agile Development and Cloud Computing

Agile development and cloud computing are profound technology shifts and create the underlying culture in which DevOps can thrive. So, the first step is to ensure organizational buy-in for both of these trends:

  1. Agile development can be adopted in stages. The most important is to agree that software will be built and shipped in short, two-to-four-week sprint cycles, and with a focus on user stories.
  2. Cloud computing can be adopted no matter what your IT infrastructure looks like today. Use hybrid cloud platforms such as OpenStack to provide programmatic access to a VMware or Linux environment, or use a public cloud platform such as Amazon Web Services.

Phase 2: Commit to a CI/CD Workflow

Continuous integration (CI) systems provide a way to pipeline and integrate the various steps in a DevOps workflow. The choice of system doesn’t matter as much as ensuring that all steps of the workflow will be integrated (eventually) into this workflow.

Phase 3: Repeatable, Automated Software Deployment

Many organizations tend to have some manual steps in the packaging and deployment of their software, especially for getting it into production. This often reflects underlying assumptions about manual oversight and intervention, and it breaks the closed-loop philosophy of DevOps.

To succeed with DevOps, you need to fully automate the software packaging and deployment process. In addition, ensure that production builds are deployed in the exact same manner as developer builds, using identical environments.

Cloud technologies such as orchestration (OpenStack HEAT or AWS CloudFormations) and configuration management tools such as Ansible, Puppet or Chef can be used to implement this phase.

Phase 4: Automate Software Testing (Continuous Delivery)

Once software deployment has been automated, the next phase is to automate the validation process for new software releases. If you’re like most organizations, testing involves several rounds of back and forth with QA teams and product managers, and it often takes weeks to resolve the last few bugs in each release. To reach the next level of DevOps automation, this process has to be completely lights-out and automated.

This requires a fully automated software test suite, across the back-end and front-end, so that product managers have confidence in the quality of the software being released. Once implemented, you finally have a closed loop between the critical elements of the DevOps life cycle. While release to production may still require someone to approve it or “push a button,” this is a very respectable state in the DevOps journey.

Phase 5: Continuous Deployment

To get to the most advanced DevOps phase, you need to automate the “go live” process for software releases. This in turn will allow you to take even smaller, more frequent code drops and push them into production.

The most advanced software teams in the world now operate this way, and the organizational implications can be transformative: Developers come into work feeling that they can implement a feature and have it go live immediately, and product managers can make commitments to the business with the confidence they can deliver, because they have this incredibly efficient software delivery machine backing them. Most importantly for you, IT is no longer seen as a cost center; it’s seen as the fundamental enabler for business productivity and time-to-value.

Closing Thoughts

Getting to Phase 5 represents the state-of-the-art in the industry today. However, another significant breakthrough promises to raise the bar even higher.

In each of the prior phases, the DevOps workflow is integrating software development with IT operations; but there is nothing influencing software architecture to take operations into account. In other words, we’re still bolting IT operations automation onto software development.

This is about to change. We’re on the cusp of a new era in software: instead of bolting operations onto the software development process as an afterthought, a new framework promises to bring development and operations together by design.

The above article was written by Sirish Raghuram, Co-Founder & CEO of Platform9, and originally appeared on on October 25, 2016.

At New Horizons, we’re talking about IT everyday—and not just with a variety of clients, but with leading vendors—about industry trends and real-life challenges. And because of these close partnerships, New Horizons is positioned to help businesses like yours leverage our knowledge experts to discuss strategies, implementation and troubleshooting.

Click here if you would like to learn about our available DevOps Foundation Training course. Also, if you found this article interesting, helpful or useful, please use the 'Social Share' buttons below and spread the word across your networks.

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