NH Learning Solutions Blog
Are You Utilizing Microsoft’s Reliability Monitor?
OK IT people: How many of you have ever received the following phone call?
"Hi. My computer worked yesterday. My computer doesn’t work today. Help!"
I can hear everyone saying, "I've gotten that call too many times to count!"
What Are the Connections & Differences between COBIT and ITIL?
COBIT (Control Objectives for Information and Related Technology) and ITIL (Information Technology Infrastructure Library) have been used by information technology professionals in the IT service management (ITSM) space for many years. Used together, COBIT and ITIL provide guidance for the governance and management of IT-related services by enterprises, whether those services are provided in-house or obtained from third parties such as service providers or business partners.
Soft Skill Training is Often Overlooked
When it comes to skills in employment, the first line of emphasis is typically towards abilities, training and knowledge of specific skill sets. These are referred to as hard skills. Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations.
What’s New in the CompTIA A+ 900 Series Exams?
CompTIA’s A+ certification has been around since 1993 and is widely accepted as the foundation for entry level Help Desk and PC Technicians. As time moves forward, CompTIA carefully tracks technology and its impact on the work-world, making adjustments to their certifications to reflect any changes. They state: “We continuously review how trends change the roles that CompTIA A+ certifies and work to adapt the certification to industry workforce needs, and the 900 series is a reflection of the current knowledge and skills needed by today’s IT professionals.”
IT Training Can Help Reduce Stress at Work
Nearly everyone is feeling stress. According to a recent survey conducted by Everest College, more than eight in 10 employed Americans are stressed out by at least one thing about their jobs, with increased workloads being reported as a top stressor.