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How to Create a To-Do List in Microsoft OneNote

How to Create a To-Do List in Microsoft OneNote

Creating checklists is a built-in capability of OneNote that you can use for all sorts of different things. Perhaps the most obvious use is a to do list, and in fact, the checkbox is actually called a To Do tag in OneNote.

Top 5 Most Frequently Used ITIL Terms

Top 5 Most Frequently Used ITIL Terms

So, what is ITIL? ITIL® is about Service Management in IT. It’s about what happens when an IT department is introducing a new service into an organization and everything that comes before its introduction and after. It’s about your customers attaining value in the services that you provide them.

5 Reasons Why You Should Create Excel Macros

5 Reasons Why You Should Create Excel Macros

For many of my Excel students, macros are the scariest part of the program. Granted, VBA (which is the programming language behind Excel macros) cares about every single punctuation mark and typo, which can be scary. But Excel macros can also significantly improve your Excel productivity and with the proper instruction, they aren’t scary at all.

3 Ways to Improve Communication Between IT and Other Departments

3 Ways to Improve Communication Between IT and Other Departments

It’s no secret that the communication between the IT department and other areas within an organization isn’t the greatest. In fact, it’s fair to say, in some cases, that such communication is practically non-existent. That which does occur is often stilted, misunderstood, or otherwise ineffective.

10 Tips for Working at the Command Line

10 Tips for Working at the Command Line

Whether you're a Linux System Admin or a Windows Active Directory Administrator, the command line is essential. Command line administration is a key part of Linux daily tasks and Microsoft's PowerShell is taking over a great many of our regular tasks. 

Are You Utilizing Microsoft’s Reliability Monitor?

Are You Utilizing Microsoft’s Reliability Monitor?

OK IT people: How many of you have ever received the following phone call?

"Hi. My computer worked yesterday. My computer doesn’t work today. Help!"

I can hear everyone saying, "I've gotten that call too many times to count!" 

COBIT vs. ITIL

What Are the Connections & Differences between COBIT and ITIL?

COBIT (Control Objectives for Information and Related Technology) and ITIL (Information Technology Infrastructure Library) have been used by information technology professionals in the IT service management (ITSM) space for many years. Used together, COBIT and ITIL provide guidance for the governance and management of IT-related services by enterprises, whether those services are provided in-house or obtained from third parties such as service providers or business partners.

The Importance of Soft Skills Training

Soft Skill Training is Often Overlooked

When it comes to skills in employment, the first line of emphasis is typically towards abilities, training and knowledge of specific skill sets. These are referred to as hard skills. Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations.

What's New in the CompTIA A+ 900 Series Exams?

What’s New in the CompTIA A+ 900 Series Exams?

CompTIA’s A+ certification has been around since 1993 and is widely accepted as the foundation for entry level Help Desk and PC Technicians. As time moves forward, CompTIA carefully tracks technology and its impact on the work-world, making adjustments to their certifications to reflect any changes. They state: “We continuously review how trends change the roles that CompTIA A+ certifies and work to adapt the certification to industry workforce needs, and the 900 series is a reflection of the current knowledge and skills needed by today’s IT professionals.”

IT Training Can Help Reduce Stress at Work

IT Training Can Help Reduce Stress at Work

Nearly everyone is feeling stress. According to a recent survey conducted by Everest College, more than eight in 10 employed Americans are stressed out by at least one thing about their jobs, with increased workloads being reported as a top stressor.

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