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Top 5 Tips for New Project Managers

Top 5 Tips for New Project Managers

Project Managers must be able to work with a variety of technical tools to assist with their day-to-day workflow and must also be able to lead teams with clear communication and composure. This adaptability—and years of PM experience—is what separates the highly effective Project Manager from the rest of the field. But what if you’re just starting out? The extensive set of required skills for successful Project Managers can be daunting. For that reason, we thought it wise to provide some guidance for those new PMs that are still trying to find their footing.

The Growing IT Skills Gap

The Growing IT Skills Gap

The IT skills gap is growing. In 2019 and beyond, employing skilled IT workers will be a key factor separating successful companies from the ones that fall behind. The demand for advanced skills in programming, app development and data analysis is on the rise.  Emerging technologies like machine learning and AI are poised to generate at least 133 million  new  roles by 2022,  according to the World Economic Forum

The New CompTIA A+

 Q & A with CompTIA Product Manager, Teresa Sears

CompTIA’s A+ certification originally debuted in 1993 and since that time more than one million IT professionals have earned their A+ certification. To maintain its relevancy in the market place, CompTIA introduces major revisions with updated course content every 3 years. In doing so, A+ continues to offer the fundamental knowledge that many aspiring IT professionals require to advance in their careers.

VLOOKUP vs. MATCH/INDEX in Microsoft Excel

VLOOKUP vs. MATCH/INDEX in Microsoft Excel

If you need to get data from one data range into another, most people rely on the VLOOKUP function. But did you know there is another alternative with the combination of the MATCH and INDEX functions?  This blog will cover both options, explain the differences, and when you might want to use one vs. the other.

How to Use Rules to Manage Your Outlook Inbox

How to Use Rules to Manage Your Outlook Inbox

Is your inbox full of emails that you still need to address?  When you are out of the office for a day or two, do you wind up deleting a lot of emails or moving them to a folder because they are just not that important?  Email is a very easy and quick way to communicate, but your inbox can become unmanageable at times.  Outlook has some great built-in tools to help you manage your email. This article will show you how to setup the Outlook Rules feature to better manage your overflowing inbox.

Infographic: ITIL 4 New Features, Benefits, and Certification

Infographic: ITIL 4 New Features, Benefits, and Certification

Take a tour of the many new features, updates, and benefits of ITIL 4 while also learning more about the ITIL 4 End Learner Journey. 

Top 3 Reasons to Run the Network Troubleshooter in Windows 10

Top 3 Reasons to Run the Network Troubleshooter in Windows 10

Guest Author: Scott Thibodeau, Technical Instructor

I regularly communicate with many IT support and helpdesk staff and am surprised at the number of them that don't take advantage of the built-in Network Troubleshooter in Windows 10. As a trainer and helpdesk veteran, one of the things I promote in my classes is that we have a special power, almost a super power so to speak. What is that super power? The ability to lessen the amount of time a user is unproductive because they're staring at a system that isn't running properly.

How to Add Office 365 Connectors in Microsoft Teams

How to Add Office 365 Connectors in Microsoft Teams

Microsoft Teams is now used by more than 500,000 organizations only two years after launch. As a tool available in Office 365, Teams has been able to piggyback on the meteoric rise in usage that Office 365 has experienced over the last several years. Microsoft continues to add features to Teams in order to entice customers away from other collaboration and messaging tools. Office 365 Connectors expands the capability of Teams even further.

Our Employees of the Year for 2018

Our Employees of the Year for 2018

2018 has passed and that has given us a chance to reflect and celebrate the outstanding performers in our organization. We value all of our team members greatly, but these are the select few that went above and beyond to be recognized as our Employees of the Year for 2018.

What is Microsoft 365?

What is Microsoft 365?

Microsoft has long dominated the productivity software space with its flagship application suite, Microsoft Office. In recent years, however, much of their focus has been on Office 365, which now has more than 120 million commercial monthly users. However, some enterprise customers are still wary of migrating to Office 365 due to its use of cloud storage and the fact that security concerns are at an all-time high. Businesses have traditionally struggled to secure their Office 365 applications and integrate them with other device management and compliance tools. To address those concerns, Microsoft introduced Microsoft 365 in August of 2017.

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